IGTM (International Golf Travel Market)
A community for golf travel professionals for business growth and networking.
Travel
Soar to new travel industry heights with CTOL’s superior technology consultancy, enhancing customer journeys and operational agility for a world of exploration.
“The travel industry is witnessing a surge in digital technology trends like voice control, virtual reality, AI, the metaverse, and NFTs, reshaping customer interaction, service offerings, and operational efficiency, thereby fueling a robust recovery towards unprecedented digital sales and engagements.”
Digital Transformation of Airline Contact Centers
Leverage of cloud infrastructure to revolutionize contact centers, significantly improving operational efficiency and customer satisfaction.
Hyper-Personalized Guest Experiences
Development of design guest experience platform, transforming the cruise experience with personalized, high-tech solutions for many passengers.
Digitally Enabled Operations
Automation of global sales and franchisee operations, creating a unified, real-time CRM platform that significantly streamlined business processes and improved service delivery.