Protect Yourself from AI Scams: Who's at Risk and Ways to Prevent Robo-Thievery

There is a rising concern about AI scams targeting older Americans, as highlighted by the Consumer Financial Protection Bureau (CFPB). The use of chatbots in customer service by financial institutions has raised issues with customer satisfaction and potential legal violations. While federal safeguards are lacking, vigilance in spotting AI deceptions is essential. In light of this, seeking assistance from a real person rather than relying solely on chatbots is recommended to avoid potential risks and frustrations.