The Rakuten Viber chat app has introduced a new AI Chat Summary tool that can condense lengthy message threads into a few essential points, leveraging OpenAI to scan up to 100 unread messages. The summaries won't be saved on the app's servers and are gradually rolling out in the US, the Philippines, Ukraine, Japan, Bulgaria, and Poland, before expanding to other regions and both iOS and Android versions. This comes as other texting apps, such as WhatsApp and Facebook Messenger, are also incorporating AI functions like chatbots and AI summaries.
Key Takeaways
- Rakuten Viber chat app has introduced an AI Chat Summary tool to condense long message threads into essential points, leveraging OpenAI to scan up to 100 unread messages.
- The app will offer to build a summary when opening a conversation with unread messages and will mark the group chat as read when the AI Summary is used, although the conversation can still be scrolled through.
- Viber assures that the chat summaries will not be stored on the chat app's servers and will not include any identifiers beyond usernames.
- The feature is progressively launching in the US, the Philippines, Ukraine, Japan, Bulgaria, and Poland initially and will later expand to other regions, being available on both iOS and Android versions of the app.
- Other texting apps like WhatsApp, Facebook Messenger, Google Messages, Android Auto, and Apple are also leaning towards AI functions and features.
News Content
Viber has introduced an AI Chat Summary tool that uses OpenAI to condense lengthy message threads into a few essential points. This feature can scan up to 100 unread messages in order to create reference points for key decisions or actions and is now rolling out in select regions for both iOS and Android versions of the chat app. As other messaging apps also incorporate AI functions, Google Messages is leveraging AI for text composition features, while Android Auto is set to provide AI summaries for drivers, and rumors suggest that Apple's iOS 18 may include AI features for iMessage.
This new chat app feature is designed to assist users in summarizing lengthy message threads and identifying key decisions or actions. Viber has assured that these summaries will not be saved on their servers and will gradually become available in various regions, including the US, the Philippines, Ukraine, Japan, Bulgaria, and Poland. As other messaging apps also integrate AI functions, the competition in the AI chatbot space continues to evolve, offering users enhanced experiences and productivity tools.
Analysis
The introduction of Viber's AI Chat Summary tool, leveraging OpenAI, signals a growing trend towards AI integration in messaging apps. This move creates competition in the AI chatbot space, impacting Viber's position and user experience. As the tool rolls out in select regions, users in the US, the Philippines, Ukraine, Japan, Bulgaria, and Poland will benefit from improved productivity. However, this advancement may pose challenges for traditional messaging services and propel a wider integration of AI features. In the long term, the evolution of AI in messaging apps may influence user behavior and drive further innovation within the digital communication sector, impacting both users and competitors.
Do You Know?
- AI Chat Summary Tool: Viber's new feature that utilizes OpenAI to condense lengthy message threads into a few essential points, assisting users in summarizing lengthy message threads and identifying key decisions or actions.
- Google Messages Text Composition Features: Leveraging AI for text composition features to enhance user experiences.
- AI Summaries for Drivers in Android Auto: Providing AI summaries for drivers, potentially offering productivity tools for on-the-go users.